Contact Us
Contact Us
We're Here to Help
Have a question about your order, shipping, returns, sizing, or one of our products? Our customer care team is happy to help.
Customer Support
Email: service@yuming.com
For the fastest assistance, please include your order number when contacting us about an existing order.
Order Questions
Need help with your order?
Please contact us if you need assistance with:
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Order status
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Order changes
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Shipping updates
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Missing or delayed packages
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Damaged or incorrect items
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Returns or exchanges
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Product or sizing questions
Shipping Questions
Once your order has shipped, you will receive a shipping confirmation email with your tracking information.
If your tracking information has not updated for several business days, please contact our support team and we'll be happy to help.
Returns & Exchanges
If you need to request a return or exchange, please contact us before sending your item back.
Our team will provide the appropriate instructions based on your order and situation.
Response Time
Our customer support team typically responds within 24–48 business hours.
Please note that response times may be slightly longer during holidays, weekends, promotions, and high-volume periods.
Before You Contact Us
For order-related questions, please have the following information ready:
Order Number: Your order number (for example, #1001)
Email Address: The email address used when placing your order
Question: A brief description of the issue or request
Providing these details helps us resolve your request faster.
Contact Our Support Team
Email: service@yuming.com
We look forward to helping you.
Feelingirl Customer Care